Privacy Policy

Last Updated: June 9, 2026

At Sara Mansour ("Sara Mansour", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit saramansour.me, create an account, place an order, subscribe to our communications, or otherwise interact with us.

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following information:

Information You Provide

When you interact with us, we may collect:

Name
Email address
Phone number
Shipping address
Billing address
Account login information
Order and purchase details
Customer service communications
Information you submit through forms, surveys, reviews, or event registrations

Information Collected Automatically

When you visit our Website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website activity and browsing behavior
Referring websites
Language preferences
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products and services
Manage customer accounts
Respond to inquiries and customer support requests
Provide order updates and transactional communications
Improve our Website and customer experience
Personalize content and recommendations
Conduct analytics and business reporting
Send marketing communications where permitted by law
Protect our Website and prevent fraud

3. Marketing Communications

If you subscribe to our newsletter or choose to receive updates, we may send you information about new collections, events, products, and promotions.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

4. Cookies and Similar Technologies

Our Website uses cookies and similar technologies to:

Ensure proper Website functionality
Remember user preferences
Improve Website performance
Analyze Website traffic and usage
Support marketing and advertising activities

You may control cookie preferences through your browser settings. Disabling certain cookies may affect Website functionality.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

Payment service providers
Shipping and logistics partners
Website hosting providers
Analytics providers
Customer support platforms
Marketing and communication platforms
Professional advisors and legal service providers

We may also disclose information when required by law or to protect our legal rights.

6. Payment Information

Payments made through our Website are processed by trusted third-party payment providers.

Sara Mansour does not store complete payment card details on its servers.

7. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we take security seriously, no method of transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and services
Maintain customer accounts
Comply with legal obligations
Resolve disputes
Enforce agreements
Support legitimate business operations

9. Children's Privacy

Our Website is not intended for children.

We do not knowingly collect personal information from individuals who are not legally permitted to provide such information under applicable laws.

If we become aware that information has been collected from a child without appropriate authorization, we will take reasonable steps to remove it.

10. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent where applicable
Request a copy of your information

To exercise any of these rights, please contact us using the details below.

11. International Visitors

Our Website may be accessed from different countries and regions.

By using the Website, you understand that your information may be processed and stored in countries where Sara Mansour, its service providers, or business partners operate.

We take reasonable measures to ensure personal information receives appropriate protection.

12. Third-Party Websites

Our Website may contain links to external websites or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page along with the updated revision date. Continued use of the Website following any updates constitutes acceptance of the revised Privacy Policy.